Privacy Policy
Last updated: 24 July 2026
This website and the Paycify platform are owned and operated by GJ WASTE MANAGEMENT PRIVATE LIMITED ("Company", "we", "our", or "us"). Paycify is the brand name under which the services are provided.
Paycify India ("Paycify", "we", "us"), of 17/1, 8th Cross, 2nd Main, Someshwara Nagar, Jayanagar I Block, Bengaluru South, Karnataka – 560011, respects your privacy. This policy explains what information we collect when you request a quote or sell a device to us, and how we use it.
1. Information We Collect
| Category | Examples |
|---|---|
| Contact details | Name, phone number, email address, pickup address |
| Device details | Brand, model, IMEI/serial number, condition answers, photos you submit |
| Transaction details | Quoted price, final approved price, payment method, pickup date/time |
| Verification details | Government ID and proof of ownership, where required for high-value devices |
| Usage data | Pages visited, browser type, approximate location, collected via cookies |
2. How We Use Your Information
- To generate a price quote and schedule your device pickup.
- To verify your identity and ownership of the device before purchase.
- To process payment via UPI or cash and maintain transaction records.
- To communicate with you about your quote, pickup, or after-sale queries.
- To improve our pricing accuracy and website experience.
- To comply with applicable tax, consumer protection and anti-theft/anti-fraud regulations.
3. Device Data Removal
Before a device is refurbished or resold, Paycify performs a certified factory reset and data-erasure process to remove personal data such as photos, messages, accounts and files. We recommend you back up and remove your own data, sign out of cloud accounts, and disable device-lock features (such as Find My iPhone or Google Find My Device) before our technician arrives, as devices with active locks cannot be purchased.
4. Sharing of Information
We do not sell your personal information. We may share limited information with:
- Our pickup technicians, solely to complete verification and payment.
- Payment processors, to complete UPI transactions.
- Government authorities, where required by law, for example to verify a device is not reported stolen.
- Service providers who help us operate our website and support systems, under confidentiality obligations.
5. Data Retention
We retain transaction and identity-verification records for as long as required under applicable Indian tax and consumer-protection law, and delete or anonymise other personal data once it is no longer needed for the purpose it was collected.
6. Cookies
Our website uses cookies to remember your quote progress and understand how visitors use the site. You can disable cookies in your browser settings, though some features may not work correctly as a result.
7. Your Rights
You may request access to, correction of, or deletion of your personal data held by Paycify, subject to our legal record-keeping obligations for completed transactions. To make a request, contact us using the details below.
8. Data Security
We use reasonable technical and organisational safeguards to protect your information, including restricted access to customer records and secure handling of ID documents collected for verification.
9. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be posted on this page with an updated "Last updated" date.